Support Channels and Response Times
Our customer support operates through multiple channels to accommodate your preferences and urgency of inquiries. Live chat provides immediate assistance for urgent matters, while email support offers detailed responses within 24 hours. Phone support is available during business hours for complex account issues requiring direct consultation.
- Live Chat: Available 24/7 through our platform for instant support
- Email Support: [email protected] for detailed inquiries and documentation
- Phone Support: 1-855-247-3892 (Monday to Friday, 9 AM to 6 PM EST)
- Response guarantee: All inquiries receive acknowledgment within 2 hours
- Specialized departments for payments, technical issues, and responsible gaming